Work With Us

We’re not mind readers (though our Enneagram obsession sometimes makes us feel like we are). That’s why our process begins with research and discovery. Our first subject is you – we want to capture your story and voice. Then we act like nosy baristas and start eavesdropping on your ideal clients, getting all the juicy stuff that everyone else misses out on. To extract even more customer language, we’ll create a survey for your list and interview your current and past customers.

After we’ve collected all our survey results, customer interview transcripts, and other messaging bits, we’ll settle in for a round of in-depth thematic analysis. We’ll pore over the research looking for relevant themes and trends. It’s how we make sense of the big picture stuff like “What do clients need to understand before hiring you?” and “What keeps your audience up at 2am (besides that after-dinner macchiato)?”. This is when your messaging starts to bloom.

We don’t do all this research just because we’re nosy (although…). We’ll transform spreadsheets and highlighted transcripts into an ROI-boosting messaging guide. The biggest thematic concepts and best client language will percolate through this guide. Your Single Origin Story messaging guide will include your brand story, brand voice, brand promise, key messages, and more. This will be your go-to resource when you’re writing for social, updating your about page, prepping for a launch, or sending out a weekly email to your list.

Need us to take some copywriting off your plate? Now that your messaging guide is complete, we’ll be able to tackle various copy projects in a Day Rate. We’re happy to discuss which projects are a great fit for us and which ones can be handled by your team.